WE CREATE FLOW BETWEEN BUSINESS, PEOPLE AND TECHNOLOGY

We design holistic customer and user experiences that create value for business.

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Oh my, our creativity has NO working hours! #change #improvement #office #innovation #tools #spacedesign #interactions

New opportunities and global goals to support. Monika and Hanna exploring Lund. #change #design #processdesign #facilitation #conceptdevelopment #people #teams #creativity #postits #processmapping #cx #ux #employeeengagement #engagement #designsprints #socialinnovation #impactunicorns #sustainability #unsustainabilitygoals #lund #unops

Supporting the Ambulatory care with special solutions in Malmö and visiting their simulation facilities. #simulation #prototyping #businesslab #people #technology #processes #information #behaviours #mslmö #healthcare #regionskåne #change #changemanagement

Monday morning: Team planning for a design sprint in Malmö. #design #change #designsprint #creativity #innivation #malmö #people #team #problemsolving #collaborativeproblemsolving #sweden #skåne #prototypin #simulation #processes #optimisation

Happy new year! There is no better time than the present to leave your car behind, take the train, use leftovers for next day lunch, say no to straws and take away mugs. Rethink how you can make an impact for the world around us. Small step for you makes a big step for humanity 🥰 Wednesday love from us to you who try. #changeisnoteasy #change #impact #environment #humanity #people #animals #world #itstime #timeforaction #act #behaviours #behaviouralpsychology #behaviouralchange

Yey! Finally all 10 of us at Tenco gathered for Christmas dinner today! What a great experience, dinner and especially the discussions about our new collaboration focus for 2020. Stay tuned for a big change next year! And reach out if you want to improve and innovate together 👋 #empathy #people #change #team #design #creativity #facilitation #problemsolving #problemsolvers #malmö #world #action #lateralthinking #eu #unops #UN #sweden #skåne #cocreation

Team reflections about the year and all the cool projects we have had the possibility to drive or be involved in. #yearlyreflection #team #projects #change #changemanagement #malmö #office #design #creativity #servicedesign

Rapid prototyping today at the Office. #teamwork #cocreation #designsprint #drawing #ideation #designthinking #servicedesign #systemsdesign #creativity #prototyping #rapidprototyping #design #creative #innovation #process #ideas #people #team #office #explaining #visualcommunication #communication #malmö #skåne #Sweden

The effect of good team collaboration....unifies small behaviors and tokens that only an outside in perspective might notice If not being this obvious as this team 😂 #team #collaboration #cocreation #office #teamwork #christmas #matchingoutfits #people #design #create #change #problemsolving #innovation #creativity #multidisciplinary

Oh my, our creativity has NO working hours! #change #improvement #office #innovation #tools #spacedesign #interactions

New opportunities and global goals to support. Monika and Hanna exploring Lund. #change #design #processdesign #facilitation #conceptdevelopment #people #teams #creativity #postits #processmapping #cx #ux #employeeengagement #engagement #designsprints #socialinnovation #impactunicorns #sustainability #unsustainabilitygoals #lund #unops

Supporting the Ambulatory care with special solutions in Malmö and visiting their simulation facilities. #simulation #prototyping #businesslab #people #technology #processes #information #behaviours #mslmö #healthcare #regionskåne #change #changemanagement

Monday morning: Team planning for a design sprint in Malmö. #design #change #designsprint #creativity #innivation #malmö #people #team #problemsolving #collaborativeproblemsolving #sweden #skåne #prototypin #simulation #processes #optimisation

Happy new year! There is no better time than the present to leave your car behind, take the train, use leftovers for next day lunch, say no to straws and take away mugs. Rethink how you can make an impact for the world around us. Small step for you makes a big step for humanity 🥰 Wednesday love from us to you who try. #changeisnoteasy #change #impact #environment #humanity #people #animals #world #itstime #timeforaction #act #behaviours #behaviouralpsychology #behaviouralchange

Yey! Finally all 10 of us at Tenco gathered for Christmas dinner today! What a great experience, dinner and especially the discussions about our new collaboration focus for 2020. Stay tuned for a big change next year! And reach out if you want to improve and innovate together 👋 #empathy #people #change #team #design #creativity #facilitation #problemsolving #problemsolvers #malmö #world #action #lateralthinking #eu #unops #UN #sweden #skåne #cocreation

Team reflections about the year and all the cool projects we have had the possibility to drive or be involved in. #yearlyreflection #team #projects #change #changemanagement #malmö #office #design #creativity #servicedesign

Rapid prototyping today at the Office. #teamwork #cocreation #designsprint #drawing #ideation #designthinking #servicedesign #systemsdesign #creativity #prototyping #rapidprototyping #design #creative #innovation #process #ideas #people #team #office #explaining #visualcommunication #communication #malmö #skåne #Sweden

The effect of good team collaboration....unifies small behaviors and tokens that only an outside in perspective might notice If not being this obvious as this team 😂 #team #collaboration #cocreation #office #teamwork #christmas #matchingoutfits #people #design #create #change #problemsolving #innovation #creativity #multidisciplinary

We use service design methodology to create solutions that make work and life easier, clearer, and more valuable for everyone

1. Discover the outside-in perspective

We gather data on your customer experience and behaviour to determine the strategy for your business goals.

2. Evaluate during innovation and improvement

We innovate by co-creation and involve your stakeholders in testing designs for efficient decisions forward.

3. Deploy quality assured services

By involving and testing early in the process we make sure you are on track with your business improvements and deliver quality.

Customer-driven and business focused

We help you design services based on actual data from people’s behavior and preferences and make sure they stay aligned with the needs of your business. Service design eliminates the guesswork and focuses your teams effort on what counts. We co-create design solutions in a visual process that result in service blueprints, requirement specifications and or prototypes.

Our Team

Tencollaborators

Adriana Azinovic

Adriana is specialized in co-creation with stakeholders mixing business analysis, customer experience and service design tools.

Magnus Nilsson

Magnus is a conceptual designer using his strenghts as a full stack developer with a passion for research and requirement analysis.

Mattias Nordgren

Mattias is an experienced Enterprise Architect. He is outgoing, calm and entrepreneurial with a good portion of determination and persistency.

Monika Zielińska

Monika is a service designer with a background in linguistics and multimedia. She is an observer motivated to define problems and make solutions for a big impact.

Eric Ericsson

Eric is an experienced front end developer turning business requirements and user needs into prototypes and solutions.

Viktoria Ekberg

Viktoria has a broad experience of different roles in international organisations. With an engeneering and design background she is focused on solving problems based on different organisational needs.

Josef Sahlberg

Josef is our Visual Designer with UX skills from many years of contributing to the success of big branding and change projects. His passion for holistic solutions is contagious.

Jennifer Larsson

Jennifer is an empathetic User Experience designer and studied nursing. She has a great eye for details in processes and contributes with delightful User Interfaces.

Hanna von Buxhoeveden

Hanna is a multifaceted designer solving problems with a collaborative drive using the latest in tools and methods to inspire teams and their creativity.

Thomas Glennow

Thomas uses his analytical skills and technical experience to increase the value you get out of your information technology investment.

Your Face Here

If you would like to be a part of this talented team please go ahead and contact us.

Tenco

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