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Choosing the right channel as a customer touch point is important. Here a new take on traditional super market approach is tested on a church. Wonder if it solves the defined problem? #servicedesign #innovation #prototype #problemsolving #church #supermarket #businessmodel #lund #curious

Beautiful & inspiring Malmö. #architecture #city #design #creativity #inspiration #malmö #sweden #spring #office #neighbourhood #ourfavouritelunchspot

Great cocreation session with Humleklubben -our neighbour companies this morning. With great people comes great value. @yellowkidse @weareoppet @pa_communicado @oddhill.se @040_internet @goodmalmo @habanerodesign #people #companies #value #changemanagement #strategicdirection #conceptdevelopment #servicedesign #design #processoptimization #communication #visuals #workshop #inspiration #engagement #employeeexperience #customerexperience

New nice perspective of Malmö. We approve of this terrace and wait for the bbq invite. #malmö #team #collaboration #servicedesign #innovation #people #terrace #niceweather

Remembering the day a year ago in Stockholm. The vulnarability and the strenght we all go through which also unite people. ❤️ #stockholm #people

Great service design and brave innovation of a business model. Would be nice to remove some friction to a couple of scenarios and add some services here....maybe next Internship project? #servicedesign #friction #sunfleet #volvo #cars #transport #people #needs #behavior #empatheticdesign #change #innovation #malmö #app #booking #design #conceptdevelopment

Another cocreation and innovation session with the people of Malmö, hosted at Tenco :) Empathy is the new black! #innovation #skåneinnovationweek #skaneinnovationweek #malmö #people #empathy #cocreation #workshop #facilitation

Great business fika with Elin @folkuniversitetetregionsyd at AB Småland today when this beautiful complex thing caught my attention and inspired me. Complexity and simplicity in beautiful harmony 🧘🏻♀️#design #complexity #simplicity #harmony #inspiration #servicedesign #productdesign #balance #malmö #absmåland #absmaland #life #innovation

Easter evidence at the office. Soon a couple of days off for the team to gather energy and reflect. #office #easter #feathers #holiday #malmö #innovation #servicedesign #businessdevelopment #reflection #inspiration #energy #people #evidence