WE CREATE FLOW BETWEEN BUSINESS, PEOPLE AND TECHNOLOGY

We design holistic customer and user experiences that create value for business.

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The Journey begins! 12 hour train ride to München together for some serious team building but also a fun and inspiring conference. #munchen #bavarian #team #change #changemanagement #conceptdevelopment #problemsolving #innovation #creative #people #behaviour #train #collaboration #inspiration #europe #eu #transport #germany #pushconference2019 #pushconference

Two days of serious problem reflection, spontaneaus street interviews, prototyping, laughing with new people, learning tools and eating a lot of good stuff is what we Will be doing this time next year again! Want to be a part of it in Malmö? Send us an email at office@tenco.se and we will make sure you get an invite! #ggovjam #govjammalmö #malmö

Some of our participants after some ice cream celebration of uploading our projects solving recycling and civic engagement problems in our community. #openinnovation #problemsolvibg #people #cocreation #collaboration #impact #change #community #malmö #servicedesign #design #creativity #facilitation #ggovjam #globaljammalmö

Prototyping concepts today! #ggovjam #govjammalmö #socialinnovation #innovation #empathy #people #peoplecentric #malmö #change #impact #teamwork #collaboration #prototyping #lego

Our energising facilitators is in a great mood today! #ggovjam #govjammalmö #socialinnovation #change #innovation #design #servicedesign #malmö #facilitation #team #people #creativity #prototyping #event

Great feedback from healthcare staff on our workshop supporting them in making sense of complexity in new healthcare processes and keeping patient experience as the main driver in their design process. #healthcare #designprocess #facikitation #designthinking #processdesign #complecity #healthcarestaff #doctors #nurses #it #information #patientexperience #employeeengagement #userexperience #cx #ux #innovation #changemanagement #change #lund #malmö #regionskåne #collaboration #cocreation #people #team #breakingsilos

People are the answer to all our problems. Here are some of the engaged people at the GovJam solving some of the big issues in our region. #cocreation #people #office #breakfast #ggovjam #govjammalmö #openinnovation #collaboration #socialinnovation #government #publicsector #privatesector #citizen #malmötown #malmö #teamwork #event #designthinking #problemsolving #peoplecentric

Office breakfast before and after pic. Now back to before again. #office #breakfast #ggovjam #govjammalmö #openinnovation #collaboration #socialinnovation #government #privatesector #people #citizen #malmötown #malmö #teamwork #event #designthinking #problemsolving #peoplecentric

Today and tomorrow we are hostning the #govjammalmö and twinning with the city of #brussels YEY! #govjam #malmö #publicsector #privatesector #collaboration #cocreation #teamwork #innovation #socialinnovation #peoplecentric #govjam2019 #problemsolving #complexproblemsolving @bxlgovjam #ggovjam

The Journey begins! 12 hour train ride to München together for some serious team building but also a fun and inspiring conference. #munchen #bavarian #team #change #changemanagement #conceptdevelopment #problemsolving #innovation #creative #people #behaviour #train #collaboration #inspiration #europe #eu #transport #germany #pushconference2019 #pushconference

Two days of serious problem reflection, spontaneaus street interviews, prototyping, laughing with new people, learning tools and eating a lot of good stuff is what we Will be doing this time next year again! Want to be a part of it in Malmö? Send us an email at office@tenco.se and we will make sure you get an invite! #ggovjam #govjammalmö #malmö

Some of our participants after some ice cream celebration of uploading our projects solving recycling and civic engagement problems in our community. #openinnovation #problemsolvibg #people #cocreation #collaboration #impact #change #community #malmö #servicedesign #design #creativity #facilitation #ggovjam #globaljammalmö

Prototyping concepts today! #ggovjam #govjammalmö #socialinnovation #innovation #empathy #people #peoplecentric #malmö #change #impact #teamwork #collaboration #prototyping #lego

Our energising facilitators is in a great mood today! #ggovjam #govjammalmö #socialinnovation #change #innovation #design #servicedesign #malmö #facilitation #team #people #creativity #prototyping #event

Great feedback from healthcare staff on our workshop supporting them in making sense of complexity in new healthcare processes and keeping patient experience as the main driver in their design process. #healthcare #designprocess #facikitation #designthinking #processdesign #complecity #healthcarestaff #doctors #nurses #it #information #patientexperience #employeeengagement #userexperience #cx #ux #innovation #changemanagement #change #lund #malmö #regionskåne #collaboration #cocreation #people #team #breakingsilos

People are the answer to all our problems. Here are some of the engaged people at the GovJam solving some of the big issues in our region. #cocreation #people #office #breakfast #ggovjam #govjammalmö #openinnovation #collaboration #socialinnovation #government #publicsector #privatesector #citizen #malmötown #malmö #teamwork #event #designthinking #problemsolving #peoplecentric

Office breakfast before and after pic. Now back to before again. #office #breakfast #ggovjam #govjammalmö #openinnovation #collaboration #socialinnovation #government #privatesector #people #citizen #malmötown #malmö #teamwork #event #designthinking #problemsolving #peoplecentric

Today and tomorrow we are hostning the #govjammalmö and twinning with the city of #brussels YEY! #govjam #malmö #publicsector #privatesector #collaboration #cocreation #teamwork #innovation #socialinnovation #peoplecentric #govjam2019 #problemsolving #complexproblemsolving @bxlgovjam #ggovjam

We use service design methodology to create solutions that make work and life easier, clearer, and more valuable for everyone

1. Discover the outside-in perspective

We gather data on your customer experience and behaviour to determine the strategy for your business goals.

2. Evaluate during innovation and improvement

We innovate by co-creation and involve your stakeholders in testing designs for efficient decisions forward.

3. Deploy quality assured services

By involving and testing early in the process we make sure you are on track with your business improvements and deliver quality.

Customer-driven and business focused

We help you design services based on actual data from people’s behavior and preferences and make sure they stay aligned with the needs of your business. Service design eliminates the guesswork and focuses your teams effort on what counts. We co-create design solutions in a visual process that result in service blueprints, requirement specifications and or prototypes.

Our Team

Tencollaborators

Adriana Azinovic

Adriana is specialized in co-creation with stakeholders mixing business analysis, customer experience and service design tools.

Magnus Nilsson

Magnus is a conceptual designer using his strenghts as a full stack developer with a passion for research and requirement analysis.

Mattias Nordgren

Mattias is an experienced Enterprise Architect. He is outgoing, calm and entrepreneurial with a good portion of determination and persistency.

Monika Zielińska

Monika is a service designer with a background in linguistics and multimedia. She is an observer motivated to define problems and make solutions for a big impact.

Eric Ericsson

Eric is an experienced front end developer turning business requirements and user needs into prototypes and solutions.

Viktoria Ekberg

Viktoria has a broad experience of different roles in international organisations. With an engeneering and design background she is focused on solving problems based on different organisational needs.

Josef Sahlberg

Josef is our Visual Designer with UX skills from many years of contributing to the success of big branding and change projects. His passion for holistic solutions is contagious.

Jennifer Larsson

Jennifer is an empathetic User Experience designer and studied nursing. She has a great eye for details in processes and contributes with delightful User Interfaces.

Hanna von Buxhoeveden

Hanna is a multifaceted designer solving problems with a collaborative drive using the latest in tools and methods to inspire teams and their creativity.

Thomas Glennow

Thomas uses his analytical skills and technical experience to increase the value you get out of your information technology investment.

Your Face Here

If you would like to be a part of this talented team please go ahead and contact us.

Tenco

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