WE CREATE FLOW BETWEEN BUSINESS, PEOPLE AND TECHNOLOGY

We design holistic customer and user experiences that create value for business.

Get in touch

Feed

What's happening...

Leadership training with Region Skåne workstream leads today. #regionskåne #healthcare #change #changemanagement #cerner #skåne #patientexperience #customerexperience #employeeengagement #lund #nediconvillage

Great vibes in the SDV Lab today when We welcomed the world CEO and the Swedish CEO of Cerner Healthcare solutions. We presented How we drive the design process at Region Skåne by staging the future healthcare in Sweden. The Key is Creating a collaboration space where you engage healthcare staff, patients and the MedTech and IT department. #cocreation #employeeengagement #patientexperience #changemanagement #healthcare #cerner #regionskåne #people #medtech #it #workflows #processes #employees #patients #healthcarestaff #context #spacedesign #prototyping #staging #lund #malmö #collaboration #postits #workshop #scenarios

Magnus presenting the Prototyping concept for the healthcare staff designing the future workflows. Great cocreation and ideas on how to start incorporating the hospital environments into the design and Validation process. #healthcare #prototyping #changemanagement #staff #lab #processes #workflows #patientexperience #employeeengagement #cocreation #designprocess #design #cerner #medtech #it #transformation #lund #mediconvillage

Monika in s Serious Skype meeting! #ikea #change #citizenengagement #ux #innovation #skype #team

The design phase has begun. Its overwhelming how big this change program is. 300+ people working at premises plus involving 32000 employees at the 10 hospitals of southern Sweden to move from the past to the future. Employee engagement is the key to success. 👨🏻‍⚕️👩‍⚕️👩🏽‍⚕️👨🏾‍🔬👨🏼‍🔬👩🏼‍⚕️ (Challenge: find us in the pics) #patientexperience #employeeengagement #citizenengagement #changemanagement #change #innovation #skåne #sdv #cerner #healthcare #processdesign #workflow #team #people #empathy #human #patient #care

After Work Wine down at the office and besides that, also celebrating ”Monika Two years at Tenco” and ”Mattias One year at Tenco” 🍾 🕺🏻Greatful we found eachother #team #coworkers #people #tencocreators #tencollaborators #office #malmö #skåne #sweden #timeflies @me.here.and.now @mattiasnordgren

Life lesson both in design and in the streets. #perspective #lookleft #lookright #traffic #reflection #disruption #life #design #create #flow #london #malmö #citizenengagement #spacedesign

Great products found at London Collaboration forum conference. Introducing them in our Region Skåne SDV Lab/prototyping room. Mixing existing and new technology and services to test new ways of working. #healthcare #innovation #skåne #regionskåne #sdv #processes #workflows #patientpathway #patientjourney #employeeengagement #userexperience #customerexperience #patientexperience #lund #london #cerner #ecf2019 #medtech

Demo in London Cerner office of the future workflow for doctors. Also feeling kinda safe with having 20 brilliant swedish specialist of all kinds so close at hand if needed 😜 🚑 #healthcare #innovation #cerner #regionskåne #sdv #patientexperience #userexperience #london #uk #skåne #patientexperience #employeeengagement #conference #doctors

Leadership training with Region Skåne workstream leads today. #regionskåne #healthcare #change #changemanagement #cerner #skåne #patientexperience #customerexperience #employeeengagement #lund #nediconvillage

Great vibes in the SDV Lab today when We welcomed the world CEO and the Swedish CEO of Cerner Healthcare solutions. We presented How we drive the design process at Region Skåne by staging the future healthcare in Sweden. The Key is Creating a collaboration space where you engage healthcare staff, patients and the MedTech and IT department. #cocreation #employeeengagement #patientexperience #changemanagement #healthcare #cerner #regionskåne #people #medtech #it #workflows #processes #employees #patients #healthcarestaff #context #spacedesign #prototyping #staging #lund #malmö #collaboration #postits #workshop #scenarios

Magnus presenting the Prototyping concept for the healthcare staff designing the future workflows. Great cocreation and ideas on how to start incorporating the hospital environments into the design and Validation process. #healthcare #prototyping #changemanagement #staff #lab #processes #workflows #patientexperience #employeeengagement #cocreation #designprocess #design #cerner #medtech #it #transformation #lund #mediconvillage

Monika in s Serious Skype meeting! #ikea #change #citizenengagement #ux #innovation #skype #team

The design phase has begun. Its overwhelming how big this change program is. 300+ people working at premises plus involving 32000 employees at the 10 hospitals of southern Sweden to move from the past to the future. Employee engagement is the key to success. 👨🏻‍⚕️👩‍⚕️👩🏽‍⚕️👨🏾‍🔬👨🏼‍🔬👩🏼‍⚕️ (Challenge: find us in the pics) #patientexperience #employeeengagement #citizenengagement #changemanagement #change #innovation #skåne #sdv #cerner #healthcare #processdesign #workflow #team #people #empathy #human #patient #care

After Work Wine down at the office and besides that, also celebrating ”Monika Two years at Tenco” and ”Mattias One year at Tenco” 🍾 🕺🏻Greatful we found eachother #team #coworkers #people #tencocreators #tencollaborators #office #malmö #skåne #sweden #timeflies @me.here.and.now @mattiasnordgren

Life lesson both in design and in the streets. #perspective #lookleft #lookright #traffic #reflection #disruption #life #design #create #flow #london #malmö #citizenengagement #spacedesign

Great products found at London Collaboration forum conference. Introducing them in our Region Skåne SDV Lab/prototyping room. Mixing existing and new technology and services to test new ways of working. #healthcare #innovation #skåne #regionskåne #sdv #processes #workflows #patientpathway #patientjourney #employeeengagement #userexperience #customerexperience #patientexperience #lund #london #cerner #ecf2019 #medtech

Demo in London Cerner office of the future workflow for doctors. Also feeling kinda safe with having 20 brilliant swedish specialist of all kinds so close at hand if needed 😜 🚑 #healthcare #innovation #cerner #regionskåne #sdv #patientexperience #userexperience #london #uk #skåne #patientexperience #employeeengagement #conference #doctors

We use service design methodology to create solutions that make work and life easier, clearer, and more valuable for everyone

1. Discover the outside-in perspective

We gather data on your customer experience and behaviour to determine the strategy for your business goals.

2. Evaluate during innovation and improvement

We innovate by co-creation and involve your stakeholders in testing designs for efficient decisions forward.

3. Deploy quality assured services

By involving and testing early in the process we make sure you are on track with your business improvements and deliver quality.

Customer-driven and business focused

We help you design services based on actual data from people’s behavior and preferences and make sure they stay aligned with the needs of your business. Service design eliminates the guesswork and focuses your teams effort on what counts. We co-create design solutions in a visual process that result in service blueprints, requirement specifications and or prototypes.

Our Team

Tencollaborators

Adriana Azinovic

Adriana is specialized in co-creation with stakeholders mixing business analysis, customer experience and service design tools.

Magnus Nilsson

Magnus is a conceptual designer using his strenghts as a full stack developer with a passion for research and requirement analysis.

Mattias Nordgren

Mattias is an experienced Enterprise Architect. He is outgoing, calm and entrepreneurial with a good portion of determination and persistency.

Monika Zielińska

Monika is a service designer with a background in linguistics and multimedia. She is an observer motivated to define problems and make solutions for a big impact.

Eric Ericsson

Eric is an experienced front end developer turning business requirements and user needs into prototypes and solutions.

Viktoria Ekberg

Viktoria has a broad experience of different roles in international organisations. With an engeneering and design background she is focused on solving problems based on different organisational needs.

Thomas Glennow

Thomas uses his analytical skills and technical experience to increase the value you get out of your information technology investment.

Your Face Here

If you would like to be a part of this talented team please go ahead and contact us.

Tenco

Trusted by...

Donec id elit non mi porta gravida at eget metus. Praesent commodo cursus magna, vel scelerisque nisl consectetur et. Aenean eu leo quam. Pellentesque ornare sem lacinia quam venenatis vestibulum. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Sed posuere consectetur est at lobortis. Praesent commodo cursus magna, vel scelerisque nisl consectetur et. Cras justo odio, dapibus ac facilisis in, egestas eget quam. Aenean eu leo quam. Pellentesque ornare sem lacinia quam venenatis vestibulum. Praesent commodo cursus magna, vel scelerisque nisl consectetur et. Morbi leo risus, porta ac consectetur ac, vestibulum at eros. Nullam id dolor id nibh ultricies vehicula ut id elit. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nullam id dolor id nibh ultricies vehicula ut id elit. Cras mattis consectetur purus sit amet fermentum.